A dedicated specialist will walk you through setup if you prefer hands-on guidance. Just schedule a quick onboarding call or email info.trinara@gmail.com — we’ll make sure you’re up and running smoothly.

Very. You can personalize your greeting, tone, and script anytime from your dashboard — no tech help needed. Trinara adapts instantly to new updates or service changes.

Absolutely. If you already have a number your customers know, we can connect Trinara to it. Premium users can port in their current number by contacting support@trinara.ai with carrier details. New users can choose to test Trinara with a temporary number before switching over.

We start with your website, business hours, and service details. Then you can add custom FAQs or scripts in your dashboard. Trinara learns your tone and responds just like a real receptionist would — friendly, clear, and always on-brand.

Yes. You can upgrade, downgrade, or cancel anytime from your account dashboard — no contracts, no hidden fees.

We take your data seriously. Trinara uses secure call handling, and compliant data storage. We’re also working toward SOC 2, HIPAA, and GDPR alignment by mid 2026 to meet the highest privacy and security standards.

Trinara is trained on real customer call patterns from local businesses. It’s designed to understand everyday language and small-business vocabulary, so responses sound natural and accurate from day one.

If a question falls outside what Trinara knows, it politely lets the caller know and takes a message or routes the call to you or your team. That way, no inquiry ever goes unanswered.

Yes. Growth and Pro users can connect multiple numbers or locations. Each line can have its own greeting, hours, and call routing setup — perfect for multi-location teams or departments.

Currently, Trinara supports businesses across the U.S. and Canada. We’re expanding international coverage soon — join our early access list for updates.